Frequently Asked Questions (FAQ)
1. What materials do you use in your jewelry?
We use high-quality materials, including sterling silver, gold plating, and premium gemstones, to ensure durability and elegance in every piece.
2. How do I take care of my jewelry?
To maintain the shine and longevity of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store in a dry place and clean with a soft cloth when needed.
3. Do you offer custom or personalized jewelry?
Currently, we focus on our signature collections, but stay tuned for future personalized options!
4. What are your shipping options?
We offer standard and express shipping options. Shipping times and costs vary based on location and order size.
5. Do you accept returns or exchanges?
Yes, we accept returns and exchanges within X days of purchase, provided the item is unworn and in its original packaging. (Specify your return policy timeframe.)
6. Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on the destination.